WBT Introduction to Six Sigma
Six Sigma – the first step to becoming a black belt – solving problems and performing quality assurance with ease
Do you know the secret of Six Sigma? Not yet? Find out the secret and gain insight into a highly efficient methodology for developing solutions to problems. Using Six Sigma, you can analyse as well as optimise operational and internal processes of a company.
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Within a learning time frame of ca. 30 minutes, you will get to know the basics of this methodology. Based on a standard case, you will become familiar with the five phases of a Six Sigma project and will learn which are the specific requirements of each project member. That is why this introduction is beneficial for future project managers, sponsors or members of a project team.
The Six Sigma phases:
- D – Define Phase
- M – Measure Phase
- A – Analyze Phase
- I – Improve Phase
- C – Control Phase
The roles in a Six Sigma project:
- Black belts and green belts
- Project sponsors
- Process owner
- Project team
- Internal and external customers